Business: Design Thinking

Design thinking. It’s probably something you use in your job every day to tackle thorny design problems. But have you ever thought about using it to design your life?

In their book, Designing Your Life, Bill Burnett and Dave Evans outline a step-by-step process, using design thinking, to help people build lives in which they can find fulfillment and joy. This review highlights some techniques from the book that people have used successfully in achieving their professional and career objectives. To get a complete understanding of the Life Design process, though, you need to read the book. Read More

UX designers always strive toward providing optimal usability to users. Many have adopted design-thinking methods to help them accomplish this goal. In this article, I’ll share some circumstances in which the design-thinking process might obtain either constructive or destructive outcomes. But, first, I’ll begin with some fundamentals about maturing a design through iteration when multiple stakeholders are involved.

User Experience and UX Design

Fundamental to User Experience is keeping our primary focus on gaining a deep understanding of users, what they need, what they value, their abilities, and their limitations. But UX researchers and designers must also take into account the business goals and objectives of the group managing a project. Following the UX design best practices that Don Norman and many others defined—and NN/g, IDEO, Frog, Apple, and many practitioners of user-centered design have institutionalized—is helpful in creating user-friendly products and applications. Well-designed products and applications increase the return on investment (ROI) for product owners and business leaders. Read More

In 2021, the legal-technology space represented an $882 billion market opportunity, with Gartner predicting a threefold increase in spending on legal technology by 2025. Such opportunities attract major investment, and top technology and design talent can drive innovation exponentially—particularly in the areas of artificial intelligence (AI) and machine learning (ML).

It’s inspiring to see how both law firms and the creators of legal technology are exploring the concept of design for legal applications. We must constantly question how we can improve legal workflows, make legal processes more straightforward and accessible, and deliver digital-process transformation that benefits all stakeholders—from users and customers to clients. Read More