Experiences: Technology Trends

There are a number of technological drivers that are affecting the way interaction design is currently evolving. Even more than artificial intelligence and virtual and augmented reality, cloud computing has become the new norm for information technology (IT) in all kinds of companies. What does this mean for interaction designers?

In this article, I’ll explain what cloud computing is and its four major benefits for designers and users:

1. Democratized innovation
2. Seamless, personalized experiences
3. Native collaboration
4. Robust user experiences

I’ll also explain a few common misconceptions about cloud computing, as well some concerns and misconceptions that people have about computing in the cloud. Read More

Something wonderful has been happening in the world of software development for quite some time now: we are seeing an incredibly strong trend among the developers of Software as a Service (SaaS) products who are questioning the need for passwords for Web applications. Gartner anticipates that 60% of large, global enterprises will implement some kind of passwordless authentication method by 2022. The percentage of mid-size businesses making this prediction is even higher: 90%, making this an essential consideration when you’re rethinking your application’s log-in and sign-up flows.

The elimination of passwords challenges cybersecurity’s status quo, reduces bad friction, and enables businesses to enhance their products’ user experience. What is wrong with passwords? What are the pros and cons of passwordless authentication. How can apply this approach to your next product? Let’s find out. Read More

With everyone talking about cryptocurrency in the technology sector, you might think it would be more popular, but only a small fraction of Americans are invested in cryptocurrencies—only about eight percent, according to a survey from early 2018. Crypto proponents believe that currencies such as bitcoin will achieve universal acceptance someday. However, the path to its mainstream adoption is today hindered by one huge obstacle: a lack of usability.

As with most new technologies, cryptocurrency must first overcome barriers to entry to reach its audience. Right now, you must have a good amount of technical expertise just to be in the market. While cryptocurrency’s promise is that it’s accessible and decentralized, its complexity is restricting its user base to a narrow, homogeneous set of early adopters. Thus, the most popular cryptocurrency platforms are currently Coinbase and Robinhood—the apps with the friendliest user experiences. Read More